Terms & Conditions

Agreement to These Terms

These Terms & Conditions govern transactions between customers and Prime Freight Containers as well as use of our website.

By placing an order, submitting payment or otherwise using our services, you agree to comply with these Terms and the policies applicable to your transaction.

Our Products & Services

Prime Freight Containers offers shipping containers and related products or services through our website.

Depending on current availability, products may include:

• New or one-trip shipping containers
• Used shipping containers
• 20ft shipping containers
• 40ft shipping containers
• High-cube containers
• Storage containers
• Cargo containers
• Modified container solutions
• Other container configurations shown on the website

Product Descriptions

We aim to provide accurate and useful descriptions of the shipping containers and products offered on our website.

Product information may include dimensions, condition, configuration, included features, photographs, pricing and other relevant details.

Customers should review the entire product description before completing an order.

Container Condition

Shipping containers may be sold in different conditions. Condition descriptions may include new, one-trip, used, Cargo Worthy, Wind & Watertight, As-Is or other clearly identified classifications.

Used containers may show signs of normal previous service, including:

• Dents
• Scratches
• Paint fading
• Surface corrosion
• Floor wear
• Previous repairs
• Other cosmetic imperfections

Cosmetic characteristics consistent with the advertised condition do not automatically make a used container defective.

Product Images

Images displayed on product pages are intended to help customers understand the type, configuration and general appearance of the applicable product.

Unless a listing specifically states that photographs show the exact individual unit being purchased, images may be representative of the product type or condition.

Used containers may differ in color, markings, cosmetic wear or previous repairs.

Product Availability

Shipping container inventory may change as products are sold, allocated, transported or otherwise removed from available inventory.

A product appearing on our website does not guarantee that the exact size, color, condition or configuration will remain continuously available.

Pricing

Product prices displayed on the website apply to the applicable product at the time the information is shown, subject to correction of obvious errors.

Prices may change because of inventory, specifications, market conditions, product availability or other legitimate business factors.

Pricing or Listing Errors

We make reasonable efforts to maintain accurate product and pricing information, but typographical, technical or administrative errors may occasionally occur.

If a material error is identified before fulfillment, we may contact the customer with the corrected information.

A customer will not be required to accept a materially different product or corrected price without agreement.

Placing an Order

Before placing an order, customers should verify all relevant transaction information.

Order Information

Customers are responsible for providing accurate and complete information when placing an order.

This includes the correct customer name, email address, telephone number, billing information, delivery address and any important site-access information.

Incorrect or incomplete information may delay payment verification, order processing or delivery.

Order Acceptance

Submission of an order does not necessarily mean that the transaction has been fully paid or accepted for immediate fulfillment.

An order may remain pending while payment, product availability, delivery information or other transaction details are verified.

Accepted Payment Method

At this time, Prime Freight Containers accepts Bank Transfer only.

Credit cards, debit cards and digital wallet payments are not currently accepted unless a new payment method is expressly introduced through our official website or authorized order process.

Payment Verification

Initiating a bank transfer does not by itself mean that the order has been fully paid.

The applicable funds must be received and verified before the order can proceed as a paid transaction.

Bank processing times may vary depending on the financial institutions involved.

Payment Security

Customers should carefully verify banking instructions before sending funds.

Prime Freight Containers will not require your online banking password, banking PIN or one-time authentication code to process an order.

Sales Tax

Sales tax is collected where applicable to the transaction.

The applicable tax amount may depend on factors such as the delivery destination, product type and customer exemption status.

Customers claiming tax-exempt treatment may be required to provide valid documentation before payment.

Shipping & Delivery

Prime Freight Containers provides eligible standard delivery nationwide across the United States.

Delivery Timeframes

Our standard estimated delivery period is 5–7 business days for eligible orders after applicable payment and order requirements have been completed.

This timeframe is an estimate and may be affected by carrier scheduling, weather, road conditions, destination, site access and other transportation factors.

Delivery Address

Customers must provide a complete and accurate delivery address.

If the delivery destination changes after transportation has been arranged, additional coordination or charges may apply.

Site Access

Shipping containers require large delivery vehicles and appropriate unloading space.

Customers should verify:

• Road accessibility
• Driveway or gate width
• Turning and maneuvering space
• Overhead clearance
• Ground stability
• Suitable container placement area

Site Preparation

The intended placement area should generally be accessible, stable and reasonably level before delivery.

Customers are responsible for appropriate site preparation and for determining whether foundations, drainage or other improvements are necessary.

Failed Delivery

If delivery cannot be completed because the destination is inaccessible, unsafe or materially different from the information provided before delivery, additional transportation or redelivery costs may apply.

Inspection Upon Delivery

Customers should inspect the container as soon as reasonably possible after delivery.

If an incorrect product is delivered or the container appears materially inconsistent with its advertised condition, contact us promptly and provide photographs where appropriate.

30-Day Return Policy

Eligible products may be returned within 30 days from confirmed delivery.

Customers must contact Prime Freight Containers before arranging the return of a shipping container.

Return eligibility is subject to the detailed conditions set out in our Returns & Refunds Policy.

Refund Processing

Returned products may be inspected before a refund is approved.

An approved refund will be processed within 14 days after the eligible returned product has been received, inspected and approved.

This 14-day period is separate from the customer's 30-day return-request window.

Return Transportation

Shipping containers are oversized freight items. Customers should not independently return a container without first obtaining appropriate return instructions.

For ordinary change-of-mind returns, applicable return transportation costs may be the customer's responsibility.

Custom & Modified Containers

Certain containers may be modified according to customer requirements.

Modifications may include:

• Windows
• Personnel doors
• Roll-up doors
• Insulation
• Electrical systems
• HVAC
• Plumbing
• Painting
• Interior finishing
• Structural modifications

Custom or customer-specific products may have different cancellation or return eligibility after customization has begun.

Customer-Requested Specifications

Customers requesting custom work are responsible for reviewing and confirming the specifications provided for the project.

Changes requested after modification work has begun may affect pricing, production requirements or delivery arrangements.

Permits, Zoning & Local Requirements

Customers are responsible for determining whether local permits, zoning requirements, homeowners association rules, building requirements or other restrictions apply to the placement or use of a shipping container.

Delivery of a container does not represent approval of the intended use by any government or property authority.

Structural Modifications

Cutting or altering structural portions of a shipping container can affect its structural integrity.

Customers undertaking significant modifications should use appropriately qualified professionals and ensure that any applicable engineering, construction or regulatory requirements are satisfied.

Order Cancellation

Customers wishing to cancel an order should contact Prime Freight Containers as soon as possible.

Cancellation eligibility may depend on the stage of payment, preparation, customization, dispatch or transportation.

Customer Accounts

If customer account functionality is provided, customers are responsible for protecting their account credentials and for activity performed through their account.

Privacy

Personal information submitted through our website is handled according to the Prime Freight Containers Privacy Policy.

Customers should review that policy for information about collection, use, retention, disclosure and privacy choices.

Website Content

Website text, branding, graphics, layouts and other original materials belonging to Prime Freight Containers may be protected by intellectual-property laws.

Content should not be reproduced or commercially exploited without authorization except where permitted by law.

Third-Party Services

Our website may interact with third-party services such as hosting providers, payment services, delivery providers, analytics tools or other technology platforms.

Independent third parties may operate under their own terms and privacy practices.

Website Availability

We aim to maintain a functional website but cannot guarantee uninterrupted availability at all times.

Website access may occasionally be affected by maintenance, technical problems, security updates or third-party service interruptions.

Limitation of Liability

To the extent permitted by applicable law, Prime Freight Containers is not responsible for indirect, incidental or consequential losses arising solely from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Events Outside Reasonable Control

Delivery or other obligations may be delayed by circumstances outside reasonable control, including:

• Severe weather
• Natural disasters
• Transportation disruptions
• Road closures
• Government restrictions
• Carrier interruptions
• Infrastructure failures

Where practical, we will make reasonable efforts to communicate material impacts affecting an existing order.

Consumer Rights

Nothing in these Terms is intended to remove or restrict mandatory rights or remedies available to consumers under applicable law.

Complaints & Order Issues

If you experience a problem with an order, please contact us with sufficient information to allow the issue to be reviewed.

This may include your order number, explanation of the issue and supporting photographs where relevant.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Changes to These Terms

Prime Freight Containers may update these Terms & Conditions to reflect changes in products, services, policies, payment methods, website functionality or business practices.

Updated Terms may be published on this page with a revised update date.

Contact Prime Freight Containers

If you have questions about these Terms, an order, payment, shipping, delivery, returns or another transaction matter, contact us:

Please include your order number when contacting us about an existing transaction where available.