Terms of Service

Acceptance of These Terms

By accessing, browsing or using the Prime Freight Containers website, you acknowledge that you have read and understood these Terms of Service and agree to follow them.

If you do not agree with these Terms, please do not place an order or use website services that require acceptance of them.

About Prime Freight Containers

Prime Freight Containers operates an online website through which customers can browse and purchase shipping containers and related products or services.

Products may include new, one-trip, used, storage, cargo, high-cube and selected modified shipping container solutions, depending on current availability.

Eligibility to Use Our Website

You must be legally capable of entering into a binding transaction to place an order through this website.

If you are purchasing on behalf of a company, organization or another individual, you represent that you have the authority to act on their behalf.

Permitted Website Use

This website may be used for legitimate purposes including:

• Browsing available shipping containers
• Reviewing product specifications
• Comparing container sizes and conditions
• Requesting information
• Placing legitimate orders
• Managing customer transactions
• Contacting customer support

Prohibited Website Use

You may not use this website for unlawful, fraudulent, abusive or disruptive purposes.

Prohibited activity includes:

• Submitting false or misleading order information
• Attempting unauthorized access to website systems
• Interfering with website security
• Uploading malicious code or software
• Using automated systems to disrupt website operations
• Impersonating another person or business
• Using the website for fraudulent payments or transactions
• Misusing product information or website content

Product Information

We aim to provide clear and useful information about the products listed on our website.

Product information may include:

• Container size
• Container condition
• Door configuration
• Exterior and interior features
• Product photographs
• Pricing
• Available modifications
• Other relevant specifications

Customers should review the complete product listing before placing an order.

Shipping Container Conditions

Containers may be offered in different conditions including new or one-trip, Cargo Worthy, Wind & Watertight, used or other clearly described conditions.

Used containers may display normal signs of previous service, including:

• Dents
• Scratches
• Paint fading
• Surface rust
• Previous repairs
• Floor wear
• Other normal cosmetic characteristics

These characteristics do not automatically indicate that a used container is defective when they are consistent with its advertised condition.

Product Images

Product photographs are intended to help customers understand the type, style or condition of the product offered.

Unless a product page specifically states that the photographs show the exact individual unit being sold, images may be representative of the applicable container type or condition.

Color, cosmetic wear and minor visual details may vary between used containers.

Product Availability

Product availability may change as containers are purchased, allocated, transported or removed from inventory.

Displaying a product on our website does not guarantee that every size, condition, color or configuration remains available indefinitely.

If an ordered product becomes unavailable before fulfillment, we will review available options with the customer.

Product Prices

Prices displayed on the website are intended to represent the current listed price of the applicable product.

Pricing may change from time to time because of inventory, product specifications, market conditions or other business factors.

A previous price, advertisement or screenshot should not be assumed to remain valid for a future transaction.

Pricing Errors

Although we aim to maintain accurate product information, typographical, technical or pricing errors may occasionally occur.

If an obvious pricing or product-information error is identified before an order is fulfilled, we may contact the customer to explain the issue and provide the correct information.

Customers will not be required to accept a materially different product or corrected price without agreement.

Placing an Order

By submitting an order, you are requesting to purchase the products identified in the applicable checkout, quotation or order information.

Customers are responsible for reviewing all information before submitting an order, including:

• Product name
• Container size
• Condition
• Quantity
• Price
• Shipping information
• Delivery address
• Applicable taxes
• Total amount due

Order Confirmation

Receipt of an order request does not necessarily mean that payment has been received or that fulfillment has begun.

An order may remain pending while payment, product availability, customer information or delivery requirements are being verified.

Customer Information

Customers must provide accurate and complete information when placing an order.

This includes the correct:

• Name
• Email address
• Telephone number
• Billing information
• Delivery address
• ZIP code
• Site-access information

Incorrect information may cause payment verification, processing or delivery delays.

Accepted Payment Method

Prime Freight Containers currently accepts Bank Transfer only.

Credit cards, debit cards, digital wallets and other payment methods are not currently accepted unless an alternative option is expressly introduced through our official website or authorized ordering process.

Bank Transfer Payments

Customers should follow the banking instructions associated with their applicable transaction and verify payment details before sending funds.

The applicable order should generally proceed as a paid order after the required funds have been received and verified.

Customers should retain proof of payment until the transaction has been completed.

Payment Security

Never provide online banking passwords, PINs, verification codes or banking login credentials to anyone claiming that they are required to complete an order.

If you receive unexpected instructions requesting payment to different banking details for an existing order, verify those instructions directly with Prime Freight Containers before transferring funds.

Sales Tax

Applicable sales tax will be handled according to the circumstances of the transaction and applicable requirements.

Customers should review the sales-tax amount displayed or provided in connection with their order before making payment.

Eligible tax-exempt customers may be required to provide valid documentation before tax-exempt treatment can be approved.

Shipping & Delivery

Prime Freight Containers currently provides eligible standard shipping and delivery nationwide across the United States.

The 5–7 business-day period is an estimated standard delivery timeframe rather than an unconditional guarantee.

Delivery Delays

Delivery timing may be affected by circumstances including:

• Carrier availability
• Weather conditions
• Road closures
• Remote delivery locations
• Site-access problems
• Transportation restrictions
• Incorrect delivery information
• Unexpected equipment issues

We will make reasonable efforts to communicate known significant delays affecting an order.

Delivery Site Requirements

Customers are responsible for ensuring that the delivery destination can safely accommodate the required delivery equipment.

Before delivery, customers should consider:

• Road access
• Gate width
• Turning space
• Overhead power lines
• Trees and structures
• Ground stability
• Container placement area

Site Preparation

The intended placement area should generally be reasonably level, accessible and suitable for supporting the container.

Prime Freight Containers is not responsible for inadequate site preparation performed by the customer or another third party.

Customers should independently determine whether foundations, drainage improvements or other preparation are needed for their intended application.

Failed or Unsuccessful Delivery

If delivery cannot be safely completed because the site is inaccessible, unsafe or not prepared as described by the customer, additional transportation or redelivery charges may apply.

Customers should disclose unusual access conditions before delivery is scheduled.

Inspection at Delivery

Customers should inspect the delivered product as soon as reasonably possible.

If you believe the wrong product was delivered or the container has significant undisclosed damage, document the issue and contact us promptly.

Returns

Eligible products may be returned under our 30-day return policy.

A qualifying return request should be submitted within 30 days of confirmed delivery.

Customers must contact Prime Freight Containers before arranging a return because shipping containers require specialized transportation.

Refunds

Returned products may be inspected before refund approval.

Once an eligible returned product has been received, inspected and approved, the approved refund will be processed within 14 days.

Bank or financial-institution processing times after the refund is issued may be outside our direct control.

Custom & Modified Containers

Containers modified specifically according to customer instructions may be subject to different cancellation or return limitations once customization has begun.

Custom work may include:

• Window installation
• Door installation
• Electrical work
• Insulation
• HVAC installations
• Plumbing
• Painting
• Structural alterations
• Interior finishing

Any rights applicable to materially defective or incorrectly supplied custom products remain subject to applicable law.

Order Cancellations

Customers wishing to cancel an order should contact us as soon as possible.

Cancellation availability may depend on whether payment has been received and whether transportation, customization or other fulfillment activities have begun.

Local Permits & Regulations

Customers are responsible for determining whether local zoning, building permits, homeowners association rules, land-use requirements or other regulations apply to the placement or modification of a shipping container.

The availability or delivery of a container does not represent confirmation that every intended use is permitted at the customer's location.

Container Modifications & Professional Work

Customers undertaking structural, electrical, plumbing, HVAC or other modifications should use appropriately qualified professionals where required.

Cutting structural sections from a shipping container, especially large wall openings, may affect structural integrity and should be properly planned and reinforced where necessary.

Customer Accounts

If customer accounts are available on the website, customers are responsible for maintaining the confidentiality of their login credentials.

Contact us if you believe your account has been accessed without authorization.

Intellectual Property

Unless otherwise stated, website content owned by Prime Freight Containers—including original text, branding, graphics, layouts and other proprietary materials—is protected by applicable intellectual-property laws.

Website content may not be copied, reproduced, republished or commercially exploited without authorization except as permitted by applicable law.

Third-Party Content & Links

Our website may contain links, payment integrations, maps or services provided by independent third parties.

Third-party websites and services operate under their own terms and privacy practices.

Website Availability

We aim to keep the website available and functional, but we do not guarantee uninterrupted access at all times.

Website access may temporarily be affected by maintenance, technical problems, security updates, hosting issues or other operational circumstances.

Accuracy of Website Information

We make reasonable efforts to maintain accurate website information, but information may occasionally require correction or updating.

Customers should rely on the applicable confirmed order details when completing a transaction.

Limitation of Liability

To the extent permitted by applicable law, Prime Freight Containers will not be responsible for indirect, incidental, special or consequential losses arising solely from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Events Outside Reasonable Control

Certain obligations may be delayed or affected by events outside reasonable control, including:

• Severe weather
• Natural disasters
• Government restrictions
• Transportation interruptions
• Road closures
• Carrier disruptions
• Labor disruptions
• Major infrastructure failures

Where practical, we will make reasonable efforts to communicate material impacts affecting an existing order.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, deliberate misuse of our services or violation of another person's rights.

Consumer Rights

Nothing in these Terms is intended to remove, restrict or replace rights or remedies that cannot lawfully be excluded under applicable consumer-protection laws.

Privacy

Personal information collected through the website is handled according to our Privacy Policy.

Customers should review the Privacy Policy to understand how order, account, contact and technical information may be used.

Complaints & Disputes

If you experience a problem with an order, contact Prime Freight Containers so the issue can first be reviewed directly.

We encourage customers to provide relevant order information, photographs and supporting details where appropriate so the issue can be evaluated efficiently.

These Terms do not prevent either party from using rights or remedies available under applicable law.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

No Waiver

A failure to enforce a provision of these Terms on one occasion does not necessarily waive the right to enforce that provision later.

Changes to These Terms

Prime Freight Containers may update these Terms when necessary to reflect changes in our products, website, services, payment methods, policies or business procedures.

The updated version may be published on this page with a revised “Last Updated” date.

Terms applicable to a completed transaction remain subject to the order and policies in effect as applicable to that transaction, together with mandatory legal requirements.

Contact Information

For questions about these Terms of Service, an existing order, payment, shipping, returns or other customer-service matters, contact Prime Freight Containers:

If your inquiry concerns an existing order, include your order number where available.