Privacy Policy
Last Updated: September 3, 2026
Prime Freight Containers respects your privacy and understands the importance of protecting the personal information you provide when browsing our website, contacting us, requesting information, creating an account or purchasing shipping containers and related products.
This Privacy Policy explains the types of information we may collect, why we collect it, how it may be used, when it may be disclosed, how long it may be retained and the choices that may be available to you regarding your personal information.
We explain the categories of information that may be collected when you interact with our website.
Customer information may be used to process orders, coordinate shipping and provide customer support.
Depending on applicable law, you may have rights regarding access, correction, deletion or use of your information.
Scope of This Privacy Policy
This Privacy Policy applies to information collected through the Prime Freight Containers website and through communications or transactions associated with our online business.
This may include information provided when you:
- Browse our website
- View shipping containers or other products
- Create or use a customer account
- Add products to your shopping cart
- Complete the checkout process
- Place an order
- Request shipping or delivery information
- Contact customer support
- Send us an email or inquiry
- Subscribe to communications where offered
- Request a return, refund or order-related service
This policy does not necessarily govern independent websites, services or platforms operated by third parties that may be accessible through links or integrations on our website.
Personal Information We May Collect
The information we collect depends on how you interact with Prime Freight Containers.
Information you provide directly may include:
Name and other information used to identify the customer associated with an inquiry or order.
Email address, telephone number and other contact information voluntarily provided to us.
Billing name, billing address and transaction-related information required to process an order.
Delivery address, ZIP code, recipient information and relevant delivery or site-access instructions.
Products ordered, quantities, prices, shipping details, order status and transaction history.
Messages, emails, inquiries and other communications you send to Prime Freight Containers.
Information Collected During Checkout
When you place an order through our website, information may be collected to complete and administer the transaction.
This may include:
- Customer name
- Email address
- Telephone number
- Billing address
- Shipping or delivery address
- Products ordered
- Order value
- Shipping method
- Payment method selected
- Transaction status
- Order notes provided by the customer
We use this information primarily to process the order, communicate with the customer, coordinate shipping and delivery, maintain transaction records and provide post-purchase support.
Information Collected Automatically
When you access our website, certain technical information may be collected automatically through our website platform, hosting environment, cookies or similar technologies.
This information may include:
- Internet Protocol (IP) address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Referring website or page
- Approximate geographic region derived from technical data
- Date and time of website interactions
- Shopping-cart activity
- Session information
- Cookie or similar identifiers
This information may be used for website functionality, security, troubleshooting, analytics, fraud prevention and improving the customer experience.
How We Use Personal Information
Prime Freight Containers may use personal information for legitimate business purposes associated with operating our website and providing products and services.
Process and administer customer orders
Confirm payments and transaction status
Coordinate shipping and container delivery
Communicate regarding orders and deliveries
Respond to customer inquiries
Provide customer support
Process eligible returns and refunds
Maintain transaction and business records
Improve website functionality and usability
Detect or prevent fraudulent activity
Protect our website and users from security threats
Meet applicable legal or regulatory requirements
Payment Information
Payment information may be processed through the payment methods or third-party payment providers made available during checkout.
Depending on the payment method selected, payment providers, banking institutions or other financial service providers may collect information necessary to authorize and process the transaction.
Prime Freight Containers may receive transaction-related information such as:
- Payment status
- Transaction reference or identifier
- Payment method used
- Amount paid
- Confirmation of successful or unsuccessful payment
The collection and processing of payment information by an independent payment provider is also governed by that provider's privacy practices and terms.
WooCommerce & E-Commerce Functionality
Our website may use WooCommerce and related technologies to provide online shopping, shopping-cart, checkout, order-management and customer-account functionality.
Information associated with an online purchase may be processed through these systems so that we can:
- Maintain shopping-cart functionality
- Process checkout information
- Create and maintain order records
- Manage product purchases
- Administer customer accounts
- Calculate or display shipping information
- Communicate order status
- Provide customer service
Cookies & Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality and improve the online experience.
Cookies are small data files that a website may store or access through your browser or device.
Browser settings generally allow users to control or delete cookies. Restricting essential cookies may affect certain website features, including shopping-cart or checkout functionality.
Analytics & Website Performance
We may use analytics or performance technologies to understand website traffic and improve our services.
Analytics information may help us understand matters such as:
- Which website pages receive visits
- How visitors navigate the website
- General device or browser categories
- How website features perform
- Whether errors or technical problems occur
If third-party analytics services are enabled, those providers may process certain technical or usage information according to their own privacy practices.
Email Communications
We may use your email address to send communications directly related to a transaction, inquiry or customer-service request.
These communications may include:
- Order confirmations
- Payment-related notices
- Shipping and delivery updates
- Responses to inquiries
- Return or refund information
- Important account or service communications
Where optional marketing communications are offered, you may unsubscribe from promotional email messages using the unsubscribe method provided in the communication, where applicable.
Transactional or service-related communications concerning an active order may still be sent when necessary to complete the transaction.
When Information May Be Shared
Personal information may be disclosed to third parties when reasonably necessary to operate our business, fulfill an order or provide requested services.
Depending on the transaction and services being used, recipients may include:
To authorize, process or verify customer payments.
To transport and deliver shipping containers and related products.
Hosting, e-commerce, security and technical-service providers.
Accountants, legal professionals or other service providers where reasonably necessary.
Legal & Safety Disclosures
We may disclose information when reasonably necessary to comply with applicable law, lawful requests, legal proceedings or governmental requirements.
Information may also be disclosed where reasonably necessary to:
- Protect the rights or property of Prime Freight Containers
- Protect customers or website visitors
- Investigate suspected fraud
- Prevent misuse of our website
- Respond to security incidents
- Enforce applicable agreements or policies
Sale or Sharing of Personal Information
Prime Freight Containers does not use customer personal information as a product for direct monetary sale.
Certain analytics, advertising or website technologies, if enabled, may involve disclosures of identifiers or online activity that some privacy laws may define as a “sale” or “sharing,” even when no money is exchanged for the information.
Where applicable law provides an opt-out right for such practices, eligible users may exercise that right through available privacy controls or by contacting us.
Business Transfers
If Prime Freight Containers undergoes a merger, acquisition, reorganization, financing transaction, sale of assets or similar business transaction, information associated with the business may be transferred as part of that transaction, subject to applicable legal requirements.
How Long We Retain Information
Personal information is retained for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, accounting, security, dispute-resolution or legal requirements.
Retention periods may vary depending on the type of information.
For example, certain order and transaction information may be retained for business and accounting purposes even after an individual order has been completed.
Information that is no longer reasonably required may be deleted, anonymized or securely disposed of, subject to applicable retention obligations.
Information Security
We take reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
Security measures may include protections associated with our website, hosting environment, user access controls and third-party service providers.
No website, network, electronic transmission or storage system can be guaranteed to be completely secure. Users should also protect their account credentials and avoid sending unnecessary sensitive information through unsecured communication channels.
Customer Accounts
If customer-account functionality is available, you are responsible for maintaining the confidentiality of your account credentials.
Please use a strong password and contact us if you believe unauthorized activity may have occurred in connection with your account.
Your Privacy Rights & Choices
Depending on your location and applicable privacy law, you may have certain rights regarding personal information associated with you.
These rights may include the ability to request:
Request information about certain personal information maintained about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information, subject to applicable exceptions.
Request a portable copy of certain information where required by applicable law.
Exercise applicable choices regarding certain forms of sale, sharing or targeted advertising.
Where applicable, appeal certain decisions regarding a privacy request.
These rights are not absolute and may be subject to legal exceptions, verification requirements or limitations.
How to Submit a Privacy Request
To submit an applicable privacy request, contact:
Please provide sufficient information for us to understand your request and, where appropriate, verify that the request relates to you.
We may request additional information where reasonably necessary to verify identity, protect customer information and prevent unauthorized access to another person's information.
State-Specific Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Where such laws apply to Prime Freight Containers and to a particular consumer request, we will process eligible requests in accordance with applicable requirements.
Depending on the applicable law, rights may include access, correction, deletion, data portability and certain opt-out choices.
Non-Discrimination
Where applicable law prohibits discrimination for exercising privacy rights, we will not unlawfully discriminate against an eligible consumer for submitting a valid privacy request.
Browser Privacy Signals
Some browsers and devices provide privacy preference mechanisms or signals. Where applicable law requires recognition of a qualifying browser-based opt-out preference signal and our website is subject to that requirement, such signals will be addressed in accordance with applicable requirements.
Children's Privacy
Prime Freight Containers is an e-commerce website intended for individuals purchasing or researching shipping containers and related products. Our services are not directed to children under 13.
We do not knowingly seek to collect personal information from children under 13 through our ordinary e-commerce services.
If you believe that a child has provided personal information to us inappropriately, please contact us so the matter can be reviewed.
Third-Party Websites & Services
Our website may contain links to websites, payment services, maps, embedded content or other services operated by third parties.
Once you interact with an independent third-party service, its collection and use of information may be governed by its own privacy policy and terms.
We encourage users to review the privacy practices of third-party services before providing personal information to them.
Information You Choose to Send Us
Please avoid sending highly sensitive personal information through ordinary email or website contact forms unless it is specifically required for an authorized transaction.
For example, customers should not unnecessarily send Social Security numbers, passwords or complete financial-account credentials through ordinary email communications.
Changes to This Privacy Policy
Prime Freight Containers may update this Privacy Policy when necessary to reflect changes in our website, business practices, service providers, technology or applicable requirements.
When material changes are made, the updated version may be posted on this page with a revised “Last Updated” date.
We encourage visitors to review this policy periodically.
Contact Prime Freight Containers
If you have questions regarding this Privacy Policy, the information we maintain about you or an applicable privacy request, contact us by email:
When contacting us regarding an existing order, including your order number may help us locate the relevant transaction more efficiently.